Product Manager (Artificial Intelligence) - Ipswich, Chelmsford, Cambridge, Norwich, Sevenoaks or Bristol Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. IT plays avital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people workin Squads and Teams acrossProduct Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts strategic goals. This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy Empowering clients and colleagues to achieve their next level. The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research,complianceand regulatory processes, ensuring technology meets legal-grade accuracy, risk, and confidentiality standards. Main accountabilities: You will work closely with internal stakeholders, legal practitioners, technical teams,clientsand third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high - quality user experience, and measurable value. Own and shape the AI product roadmap, with a clear focus on optimising legal workflows. Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes. Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams. Communicate progress,learningsand opportunities clearly to stakeholders, managing expectations and surfacing new product ideas. Ensure alignment between business needs, responsible - AIprinciplesand the product roadmap to prioritise the squads backlog Provide light project - management oversight including milestone tracking, risk identification, delivery reporting, and cross - team coordination. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. We are seeking an experienced Product Manager, with strong storytelling ability, excellent analyticalskillsand a passion for AI - driven transformation in legal services.Youllbe able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data. Essential Atrack recordas aProduct Manager in a digital/technologyenvironment,ideally in aclient - facing or professional servicesbusinesscoupled with excellent communication andexceptionalstakeholder engagement skills. A product focused, problem-solving mindset coupled with the ability to challenge convention. Strong understanding of automation, workflow optimisation, and process re-engineering. Ability to translate complex ideas (including AI/ML concepts) into simple,clear language. Experience working in agile product development environments. Desirable Experience working in regulated environments or with legal workflows. Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.) Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. As a Birketts colleague, you will be eligible to receive a wide range of benefits: 25 days holiday (FTE) plus Bank Holidays Long Service holiday award 1 extra week every 10 years continuous service Private Healthcare with BUPA (offered after probation is passed) Scottish Widows Pension Scheme (5% employer / 5% Employee) Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share) Life Assurance - 4 x salary / Permanent Health Insurance Paid CSR Day Enhanced Maternity/Paternity Leave Subsidised gym membership Electric car scheme Dress for your Day Policy You can find out more on our website: At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.